Serotta Custom / Ready Custom 7 Year Peace of Mind, Crash Protection Program
Benefits:
- 7 year coverage for the frame and fork.
- Should the frame/fork become damaged by any accidental cause, the frame/fork will be repaired or replaced to ‘like new’ condition, with the choice at Serotta’s discretion. In the case of replacement of a discontinued model, a frame with same or similar value will be selected.
- What is covered?
- Structural damage that deems the frame/fork unsafe or performance has been altered.
- What is not covered?
- Cosmetic damage
- Rust
- What is covered?
- Consumer Cost
- $295 / seven years plus applicable deduction, shipping and handling fees at the time of servicing
- The deduction (cost of replacement or repair) is based on the following schedule:
- Year 1- 5% frame and fork value 25% of special finish
- Year 2- 10% “ 35% “
- Year 3- 15% “ 45% “
- Year 4- 20% “ 55% “
- Year 5- 30% “ 65% “
- Year 6- 40% “ 75% “ Year 7- 50% “ 75% “
- $5195 x 10% = $519.50
- $1095 x 35% = $383.35 = $902.75 is the total replacement/repair cost paid directly to Serotta.
- Price at the time of replacement/repair is based on the prevailing MSRP at the time of replacement/repair.
- Owner can choose to down grade the finish but not upgrade. An upgrade would be charged the applicable overage fee.
Additional Benefits
- 35% discount on optional refinishing and/or repairs at any time during the 7-year period.
- Automatic enrollment in Serotta Owner’s Club
- Can be purchased with any new Custom or Ready Custom frame.
- Must be purchased at the time of order on custom orders.
- Ready Custom orders must contain complete bike description.
- This program is non-transferable.
- This program is non-renewable.
- Not available on:
- Pre-owned bikes
- Store demo bikes
- Peace of Mind/Crash Protection Certificate must be presented at the time of the repair request.
- Effective November 15, 2009 ~ Peace of Mind, Crash Protection Programs.
